Customer Support Remote Work
Work from anywhere as a
customer support representative
Work from anywhere for companies worldwide
Get paid in your currency, in your preferred payment method, at your tax residence country
Spend your time with companies and products you love
Apply to work opportunities that meet your personality and schedule
Important FAQ - Please Read
Q: How much will I get paid for my work?
A: At VMove, you set your hourly rate as a contractor. Potential employers will consider
your rate before hiring you. No doubt your monthly cost is going to play an important
part in their decision making, however it is definitely not the only factor.
Many employers will be happy to pay a higher hourly rate, to talent with more
experience, excellent assessments - who they believe will provide better service to their
customers.
Keep in mind you will have to commit working at least 3 months - so we strongly
recommend setting a rate you’ll feel comfortable with, as you’ll not be able to renegotiate your hourly rate during the commitment term.
Q: How do I get paid? Can you pay me in my tax residence country?
A: You can get paid in any currency, by a bank transfer, PayPal, Revolut, Wise, or
Payoneer. Payment methods are available according to your declared tax residence.
You can only work as a contractor, hence you’ll have to invoice VMove every month,
before withdrawing your money.
Q: Can anyone join the marketplace?
A: No.
To succeed as a remote customer support representative you’ve got to be people-oriented, service-oriented, self-motivated, hard-worker, and be able to work remotely. To sell your services at VMove, you’ll have to
(1) have a full profile on our website, (2) pass a proficiency-level English test
(3) pass a minimum score at all our assessments,
(4) attend a virtual face-to-face interview, and
(5) provide identification documents and declare your tax residence country.
This process is time-consuming, and require an effort on your side.
Those who pass the screening process will enjoy rewarding remote work opportunities in customer support, as well as a way to start and develop your customer support career.
Q: How long do I have to commit?
A: 3-12 months.
Customer Support work is demanding, and require a screening process, and (paid)
training.
Both employers and talents are required to commit, contractually, to a long-term hiring
terms.
You can apply to part-time (90 hours per month) work opportunities, or to a full-timers
(180 hours per month).
Customer Support work is normally done during shifts, you’ll coordinate with your
employer in advance.
Please do not apply to positions if you aren’t 100% sure you can commit to the terms
specified in the opportunity description.
More questions? Check out our Talents FAQ in our Help Center
Develop your career and reputation in the customer service profession
Work long-term for committed employers
Set your hourly rate. Be approached by relevant employers only.
Minimize your risk – if it’s not a good match – you can leave after 1 week
1 platform to apply for work opportunities, manage time sheets, and be paid
